Browse Pet Stores Companies

"I still have not gotten my order. This is very frustrating. I dont understand why its not here yet, I called last week and the customer service representatives manager said the order should be here by 5/26/2023 and still nothing."

"I've been charged two times for 54.51. my item hasn't been sent it says it's waiting on my doctor to contact you which he already has because if you look at my prescriptions it says I have 6 refills from the Banfield hospital and..."

"Woman on phone said my warranty wouldnt cover my device even though I paid $9.20 extra for warranty. I want a new device!"

"Dented prescription cans and will not give to my Yorkie as could have salmonella which can be deadly."

"I purchased your innovation snake. I received it but it does not work. I charge the snake and I even bought new batteries for the remote. I would like a replacement or a refund.
I am so disappointed because I bought other items fro..."

"Found super hard sharp pieces in the chicken/potato roll. My dog was getting very ill quickly he couldn't even walk a block (lethargic, un responsive, off balance) and as soon as I found those sharp pieces I stopped the food. He..."

"Have not received my order which was placed on 3/10. It has been in transit but now is saying being processed when I track this order. Need to know when Im receiving this order. Very unhappy."

"I was double charged at your store over $500 and I haven't received my refund. What is the delay? I need my money back because I was suppose to use it far trip."

"I bought a large dog bed and got a cheap tiny piece of junk. No refund, no reshipping, no service! Do not buy from these thieves!"

"I bought a toy for my dog. The noise it made scared him, so I contacted them for a refund. They would not tell me how to ship it back. They would not issue a refund. I asked for a different toy. They never sent it. I contacted..."